Apps

Markets$1.99 Focus$1.99 Signage$1.99 Social$1.99 Lifetime Pass$4.99

Business

Overview$19.99 Interactive demo How it works

More

Pricing About Guides Contact Get the apps
Customer feedback

Hear what to improve — privately.

After every visit, a customer taps a face. Everyone can leave a public review — and anyone can also tell you privately what went wrong, so you fix it before it becomes a 1-star.

Free forever · Feedback stays on your device

A feedback screen letting a customer select what went wrong: quality, service, wait time or cleanliness.
The two paths

Praise made easy. Problems made visible.

The Review Gateway makes a 5-star effortless. The Improvement Survey captures honest detail — Quality, Service, Wait Time, Cleanliness, Pricing, Availability — with an optional note. No scoring, no dead ends.

The happy path

A tap on a smiling face leads straight to your Google review page. The moment they're most likely to say something nice is the moment you ask.

The honest path

A tap on a less happy face opens a short private survey. You learn the specific thing that went wrong, in time to do something about it.

No review gating. Ever.

We never hide the public review option from anyone, whatever they tapped. Private feedback is an extra channel, not a filter — which keeps you on the right side of Google's and the app stores' rules. Every customer can always leave a public review.

The loop

Turn feedback into reviews.

Fix the small things customers tell you privately, and the public 5-stars follow on their own. That's the whole loop: better service, more reviews, more customers walking in because your rating told them to.

Start hearing what to fix — free.

Get LumaTick Business — $19.99